Customer service professionals often encounter concerned or dissatisfied customers who are looking for resolution and support. How these professionals handle those challenging interactions can make a huge difference in their ability to successfully resolve the issue and meet organisational goals. … read more

You need your art studio if you need space as an outlet for your creative desires. Not many of us have oodles of spare room, but there are some great ideas you can practice to make space for your artistic … read more

A well-designed prospectus is essential, but many schools think of something other than professional marketers. However, like any business, schools must develop their ‘brand’ and gain confidence in selling themselves and their best attributes, ethos, and values. Here are some … read more

Dorset is known for its countryside and beautiful coastline and it is no wonder lots of people look to move to this area of the country. If you find a place that needs doing up or look to extend your … read more

We are incredibly lucky in our country that we have free access to three essential emergency services, the Police, Ambulance and Fire-brigade. We only have to dial 999 and can then immediately speak to a call handler who will put … read more

Planning a party is a big job, and of course you want to get everything right. Paying attention to all the details, both large and small, can be the difference between a party that is a success and one that … read more

Caring for the environment is something that we always need to be aware of. Making sure that we do this all year around is essential if we are going to combat climate change, and Christmas is no exception. At Christmas, … read more

Buyers and sellers routinely want to speed up their property transaction to make it a less stressful experience for everyone involved. It’s important to begin the legal process as soon as possible to avoid delays. At the start of the … read more

Before you go away on holiday, it is important to be aware of the dangers of leaving your home empty whilst you are away. One of the biggest threats to your home when you are on holiday is burglary – … read more

If you have ever been at a conference and you are suddenly, without a plan, asked to speak in front of the audience, you will probably have felt the crippling fear of public speaking. Some people speak to large crowds … read more