The person in charge of managing the social networks of our company or brand must undoubtedly be more than a content manager. It will require a broad knowledge and the ability to maintain a high commitment that allows us to represent … read more
The emergence of social networks and social media generated a new scenario where users, consumers and brands learned to coexist. However, it was not easy for many companies to adapt to this new environment where consumers took on a new role … read more
Community Managers know all too well how complicated it can be to do so many things at once in your daily routine, and how easy it is to forget some detail, or simply to have a matter that takes more … read more
It’s a lovely Monday morning, and I’m in a meeting with a customer. The message from the top executives is simple. “We have to create mobile apps now!”. After hearing them speak for 45 minutes, I ask them. Why do you want to create … read more
Although customer service through social channels is still a utopia, it is expected that in the near future companies will finally adopt this means to serve their customers. These, for their part, already resort to social networks to make themselves heard. The … read more
In the network we find many opinions for or against the use of social networks by companies. The first “utility”, the objectives of online communication and 2.0 and all these concepts that generate these tools both hated and flattered. However, many … read more
How to Start a Saltwater Fish Tank Beginner? Do you want to capture your own piece of the ocean? Creating a saltwater fish tank in your home or office can help you do just that. The brightly colored tropical fish, the gentle … read more
Parallel to the growing activity of electronic commerce, using all types of fixed and mobile devices for this, the use of digital coupons has been consolidated as a way for consumers to stretch the value of their money. In the US … read more
Your company probably has an online community that requires your attention: If you have a support forum on your corporate website, a LinkedIn company page, or a branded Facebook page, there are customers, users, Influential people who are talking about … read more
It’s independent, but it can be lonely To be a successful long-distance lorry driver, you have to have an independent streak and enjoy spending a lot of time in your own company. The amount of social contact you have depends … read more